Frequently Asked Questions
Everything you need to know about your next carbon fiber upgrade.
What is the weight limit for Superteam carbon wheels?
Most of our carbon wheelsets are designed to support a maximum rider weight of 120kg (265lbs). We recommend checking the specific product specifications for ultralight climbing models.
Do you offer international shipping?
Yes, we ship worldwide. Shipping times usually range from 7 to 15 business days depending on your location and customs processing.
Are the wheels UCI approved for racing?
Many of our popular wheel series are UCI approved. Please look for the UCI logo on the product page or contact our support team to verify specific model eligibility for professional competition.
What kind of warranty comes with the wheels?
We provide a 2-year limited warranty against manufacturing defects from the date of purchase. This covers the rims, hubs, and spokes under normal riding conditions.
Which brake pads should I use with carbon rims?
You must use brake pads specifically designed for carbon surfaces to ensure safety and longevity. Every wheelset purchase includes a set of our specialized ceramic-compound brake pads.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that the customer is responsible for return shipping costs unless the product arrived damaged.